Back in the 90's managed service providers were used by Fortune 500 companies to help manage their IT infrastructure. With the growth of the cloud-based software over the past several years, more small- to medium- sized businesses are utilizing MSPs. Cloud and managed services revenue in North America generated $154 billion in 2014, with small businesses being some of the top customers. More small- to medium- businesses are looking to MSPs to help manage and monitor their networks as technology evolves and cybersecurity becomes a major concern. It doesn't matter what size your company is; all businesses need secure networks and up-to-date technology.
Types of managed IT services
The services included in managed services contract can vary depending on the provider, as well as the types of services needed by the business. Some examples are:
Small- and medium- sized businesses are less likely to have an IT person on staff to ensure that all systems are running efficiently. When your business partners with an MSP, you get the same benefits that larger enterprises have -- an experienced IT department!